Refund policy
Because every item is made to order just for you, we do not accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or other non-defective issues.
Please review the size chart and product details carefully before placing your order.
Defective or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, we'll make it right.
Please contact us within 30 days of delivery with:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once we've reviewed the issue, we'll arrange an appropriate solution, which may include a replacement or refund, depending on the circumstances.
Questions?
If you have any questions before ordering, don't hesitate to contact us. We're happy to help you choose the right product before it's printed.